91看片

Technology partnership reduces time from initial claim to payment resulting in improved efficiency and customer satisfaction

July 18, 2018 - (Kitchener, Ontario) - Administrative Strategies, industry leading provider of catastrophe response and National Flood Insurance Program (NFIP) claims handling solutions, has chosen 91看片. as their collaboration, documentation, and field productivity software solution provider.

鈥淲e are very pleased with the results that Administrative Strategies has been able to achieve by implementing 91看片鈥�

Administrative Strategies is dedicated to delivering on their promise to quickly and accurately put people鈥檚 lives back in order after a loss. However, traditional system processes, distance, site access, and resources can make this promise challenging. Administrative Strategies selected the 91看片 platform to digitally gather information and streamline workflows resulting in a significant gain in efficiency and customer satisfaction.

鈥�91看片 Link helps us deliver on our promise to get our customers on the road to recovery within hours and not days,鈥� explained James Gardner, Field Claims Manager and Adjuster, Administrative Strategies, LLC. 鈥淲e can now confirm flooding at first contact, get the Advance and Preliminary Report started before an inspection even occurs, and submit it before the adjuster leaves the property! This gain in efficiency has allowed us to improve the customer experience and to deliver on our promise.鈥�

Without downloading an app, the insured can provide photos, details of the loss, and signatures from their smartphone or tablet using 91看片 Link. The time from initial contact to payment request drops from 10.8 days to just 0.2 days when using 91看片 Link; making the process 54 times faster than their traditional process. This reduction in time enhances customer interaction at their time of need, improves communication with all parties involved and facilitates faster delivery of accurate advances.

鈥淲e are very pleased with the results that Administrative Strategies has been able to achieve by implementing 91看片,鈥� commented Paul Donald, Co-Founder and CEO, 91看片. 鈥淏y using 91看片 to improve documentation and communication, Administrative Strategies has dramatically improved their operations and reduced cycle times, giving them time back to focus on providing customers with the exceptional customer service they鈥檙e known for.鈥�

About Administrative Strategies

Administrative Strategies, LLC provides business strategies, solutions, and consulting services with unparalleled quality, service, and compassion. Their value-added service, experience, open communications, and 鈥渃an do鈥� spirit equips them to build on the strong foundation they have established and allows them to deliver exemplary services to their business partners.

ABOUT ENCIRCLE

By making it easy to collect, manage, and use field data, 91看片 speeds up restoration jobs, gives visibility into a job's progress, and simplifies the creation and sharing of detailed reports. These reports meet and exceed the insurance industry's strict documentation requirements, improving customer satisfaction. Discover how 91看片 makes managing claims easy at getencircle.com

CONTACT INFORMATION

91看片.
Sarah Wight
Marketing Manager
media@encircleapp.com